Who Is Allowed to Contact a Directors Desk Consultant?
When your centre is navigating an HR situation and needs support, knowing who can reach out to your Directors Desk consultant matters. This isn’t about gatekeeping, it’s about making sure the right people are having the right conversations, and that your consultant always has the context they need to actually help. The ‘one point of […]
When Should I Use Directors Desk VS a Lawyer?
This is one of the questions we get asked most often, and it’s a great one. When you’re dealing with a tricky staff situation or an HR issue you’ve never encountered before, it’s natural to wonder: do I need a lawyer, or is this something my HR platform can handle? Here’s our honest answer- Always […]
What Does “Fair Usage Policy” Mean?
Directors Desk operates a ‘Fair Usage Policy’ that sets the tone for how our subscribers use the portal and their consultant. Here’s the Simple Explanation of ‘Fair Usage’ When we built Directors Desk, we didn’t just build a place to store documents. We built a full resource hub complete with videos, tools, templates, and step-by-step […]
Is There a Limit to How Often I Can Contact My Designated Consultant?
If you’re considering Directors Desk, you might be wondering whether consultant access comes with a catch like a cap on calls, a ticket limit, or a meter running in the background. The simple answer is- no, there is no limit. Let me explain. Limitless Contact You can contact your Directors Desk consultant as often as […]
How Long Are We Committed to Directors Desk?
Before signing up for any software platform, it’s fair to ask: what am I committing to? With Directors Desk, the answer is straightforward. Here’s exactly how the commitment works. It’s a One-Year Subscription When you subscribe to Directors Desk, you’re committing for one year. That’s your initial term, and it gives your centre the time […]
How Does the ‘Support Ticket’ System Work?
When you have a question for your Directors Desk consultant, there are a number of ways to reach them, one of which is by sending a support ticket. Here is everything you need to know about the Directors Desk support ticket system. How to Submit a Ticket There are two ways to submit a new […]